Shipping, pickup, returns and sizes

Free shipping anywhere in the US. We don't ship outside the US yet.

Printed to order items are made when you order them, by a print shop in the USA, and typically arrive in 6 to 10 business days. In stock items ship from Sackets Harbor within two business days and typically arrive in 2 to 5.

If your order has both, it arrives as two packages. One shipping charge covers both. You get a tracking email for each.

We ship all year. In the last month before the race, from Aug 6 until race day, we stop shipping and pack every in-stock order with the bibs instead: Saturday before the race, noon to 4, Sentinel Bandstand, or race morning beside the start. Checkout offers pickup only during that month, and we'll have your order with your bib.

A few items, like the pint glass, are pickup only all year; an order that includes one is picked up too. Printed-to-order items always ship straight from the print shop.

Something arrived wrong or damaged? We'll replace it or refund it. Send a clear photo and your order number through the contact form within 30 days of delivery.

Wrong size, or changed your mind? Printed-to-order items are made for you, so we can't take them back or exchange them for a different size. Every product page has a size guide; measure a shirt that fits you and compare before you order.

In-stock items that haven't been worn can be exchanged for another size at packet pickup if we have it.

Each product page has the measurements for that exact garment under "Size guide." Our technical gear runs true to size with a relaxed athletic fit; if you're between sizes, size down. Women's cuts are narrower through the shoulders and waist than unisex.

You'll get a confirmation email right away and a shipping email with tracking for each package. You can check any order at order status with your order number and email.

Questions? Write to us through the contact form; a real human answers.